We are carefully monitoring updates for the most current information and recommendations as to how to respond to the coronavirus pandemic. We are prepared to manage possible Covid-19 patients.

We request however that the following procedures/protocols should be followed in order to protect;

1. Our other patients
2. Our staff especially other clinical staff.

Please take note of the measures we have put in place and protocol we are asking you to adhere to going forward?

There will be more thorough screening by receptionists when you make an appointment and they will ask more specific questions pertaining to the nature of your appointment.

If you suspect that you might be positive with the Corona-virus we request you to follow these instructions?

1.  You need to book a consultation telephonically. In the event that our reception-staff have not screened your appointment properly, you will have to state that you suspect that you might have Covid-19.
2. A certain time will be allocated to you. This is to ensure that your exposure to other patients and staff are kept to the minimum.
3. You will be requested to stay in your motor vehicle and will be provided with a dedicated cellphone number through which one of our nurses will communicate with you.
4. Once notified that we are ready for your consultation, you will be requested to use a separate/dedicated entrance. After examination you will be asked to leave through the same entrance.
5. Please allow ± 48 hours for doctor to confirm swab-test and results with you.
6. If you are a private patient, we kindly request that you will make payment via EFT?.

We will continue to monitor this situation closely and are committed to adopting practices that offer the best protection for our patients and staff. For any updates on our protocols or change of information, please visit our website www.robertbroommedical.co.za or our Facebook-page.

For any other information regarding Covid-19 we suggest to visit www.nicd.ac.za

Wishes of good health and keeping each other safe.